Privacy Policy – LR Scooters & Motorcycles

Effective date: 08/10/2025

Who we are

LR Scooters & Motorcycles
19a Victorian Grove, London N16 8EN
Tel: 020 7249 8771
Email: lrscootersltd@hotmail.com
We are the data controller and follow UK GDPR and the Data Protection Act 2018.

What we collect

Name, phone, email, address
Vehicle details and service history
Booking and enquiry details
Recovery locations
Payment records handled by a provider
Basic website analytics and cookies

How we use your data

To book and deliver services
To provide quotes and support
To meet legal and DVSA duties
To take payments and send invoices
To send reminders if you ask us to
Legal bases include contract, legitimate interests, legal obligation, and consent

Sharing

Service suppliers, payment providers, IT tools, professional advisers, and regulators when required. We do not sell your data.

Retention

Job and invoice records for six years
Enquiries for up to twenty four months
Recovery logs for up to twelve months
MOT records as required by DVSA

Your rights

Access, correction, deletion, restriction, portability, and objection. You can withdraw consent at any time. Contact us to use your rights.

Cookies and security

We use necessary cookies and optional analytics. We apply technical and organisational measures to protect your data.

Complaints and contact

You may contact the Information Commissioner’s Office.
For privacy queries email lrscootersltd@hotmail.com or call 020 7249 8771.